I am one of those people who usually reads instructions. I faithfully follow along step by step, completing one task before going on the next.
I expect instructions to be coherent and complete. (Except at the Dumass company where I work and where the IT staff routinely omits at least 1 crucial step in every set of directions they distribute.)
Well, as a patient once told me, people in hell want ice water too but they ain't gettting that either.
This weekend I bought a surge protector that has 2 outlets for items you want to leave plugged in all the time (like clocks) and 6 others that you can turn off when not in use (like video games). It came with a remote control. I read the instructions, set it up, plugged in my electronics, and tried the remote. Nothing happened.
I thought to myself, "Surely this thing runs on batteries." I read the instructions. No mention of a battery. I read the box. No mention of a battery. Not so much as a disclaimer "Not included". I looked at the remote, tried to pry off the back with a dime I found on the desk, turned it over, tried it again on the surge protector. Nothing. I read the instructios again. Nope, still not there.
I looked at the remote again. Ahh, some arrows. "This might be a clue!" I thought and sure enough if you pushed in the direction of the arrows, the back slid off revealing a stubby little battery and a piece of plastic that needed removed in order for the remote to form a relationship with the connector. Couldn't they just have put that in the directions?
AND I bought a USB memory stick for my computer. No directions whatsoever on the package expect for the free software that came with it. I pulled on both ends of the stick trying to get to the USB connector thingee. Nothing budged. I looked for instructions again. Nothing. Excep the free software that I'll probably never use. I Googled the device and up popped some pictures. The minute I saw them I realized one should push not pull to reveal the connector thingee. Couldn't they just have put that on the package. A little picture? Anything?
I have a suspicion that all IT geeks do those things on purpose.
Just to annoy me.
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